Shipping Policy

Last Updated: July 7, 2026

Thank you for shopping with Solution Enabled. We are committed to delivering your order as quickly and safely as possible. Please read our Shipping Policy below.

Order Processing

• Orders are typically processed within 1–3 business days after payment has been received.

• Orders are processed Monday through Friday, excluding public holidays.

• You will receive a confirmation email after placing your order and a shipping confirmation email with tracking information once your order has been dispatched, where available.

Shipping Times

Estimated delivery times may vary depending on your location and the product ordered.

Typical delivery estimates are:

• United Kingdom: 2–7 business days

• Europe: 5–10 business days

• International: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed.

Mobility Scooters and Large Items

Mobility scooters and other large mobility products may require specialist delivery services.

• Delivery may take longer than standard parcels.

• Some products may be delivered directly by the manufacturer or supplier.

• You may be contacted to arrange a suitable delivery date and time.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Delivery location

• Product size and weight

• Shipping method selected

Any applicable shipping charges will be displayed before you complete your purchase.

Tracking Your Order

Where tracking is available, you will receive a tracking number by email once your order has been shipped.

Please allow up to 24 hours for tracking information to become active.

Delayed Deliveries

While we make every effort to deliver orders on time, delays may occur due to:

• Courier service disruptions

• Severe weather

• Customs processing

• High seasonal demand

• Other circumstances beyond our control

We appreciate your patience should any delays occur.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been dispatched, additional shipping charges may apply to redirect or resend the order.

Damaged or Missing Deliveries

If your order arrives damaged or items are missing, please contact us within 48 hours of delivery.

Please include:

• Your order number

• A description of the issue

• Photographs of the damaged item and packaging, if applicable

We will investigate the issue and work to resolve it as quickly as possible.

International Orders

International customers may be responsible for customs duties, import taxes, or other fees imposed by their country's customs authorities.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless stated otherwise.

Contact Us

If you have any questions about shipping or your order, please contact us:

Store: Solution Enabled

Email: vveigurs.rraimonds@gmail.com